Safe Harbor Service Updates in Response to COVID-19/Coronavirus

March 30, 2020
Safe Harbor Service Updates in Response to COVID-19/Coronavirus

As protocols, recommendations and closings continue to change and grow regarding the COVID-19/coronavirus pandemic, we’re taking steps to adapt in order to meet the needs of our clients and community-at-large. Please take time to read the following updates that Safe Harbor is implementing in order to follow health guidelines for prevention and social distancing, while also responding to the needs of survivors of domestic violence and our larger community.

1. Shelter Admissions Our shelter program is open. We are able to admit individuals and families who are fleeing domestic violence into our shelter program. Anyone who may need our services should continue to call our 24/7 line at 1.800.291.2139 (select option 1 to speak with someone) to ask questions or complete a phone intake.

Safe Harbor is committed to taking all necessary measures for the health and safety of individuals and families in our shelter program. We have developed and implemented social distancing and enhanced sanitation protocols in our shelters in order to maximize the health and safety of all of our clients and staff in a community living environment. In order to comply with CDC best practices to prevent the spread of illness, the bed count in our shelters has been reduced, limiting the number of clients/families we will be able to accommodate in shelters at one time. For this reason, we are also using hotel stays for some families in our shelter program, in order to be able to serve a larger number of victims/families who are fleeing domestic violence situations. We continue to provide 24/7 on-site staff availability, mobile advocacy and case management, and access to all basic essential needs (food, toiletries, baby/children’s supplies, etc.) in both our shelter and hotel locations.

Our safety planning guide may also provide helpful information and resources for those who are experiencing domestic violence.

2. Community-Based Services – We are providing our community-based services (including counseling, child and family counseling, case management, assistance with Orders of Protection, and our Housing Assistance Program) via telephone and online platforms. Staff members are working with current and new clients to determine safe ways for individuals to connect with us remotely.

Our educational classes (domestic violence education and parenting classes) will also meet through online platforms during this time.

Anyone who may need our services should continue to call our 24/7 line at 1.800.291.2139 (select option 1 to speak with someone) to complete a phone intake. Our safety planning guide may also provide helpful information and resources for those who are experiencing domestic violence.

3. Support Groups – Our Empowering Survivors support group is being offered virtually via Zoom through June 2020. Groups take place on Monday evenings from 6-7:30pm. For more information or to join the group, please email

4. Prevention – Our Prevention Team has developed REP lessons and worksheets through online platforms that can be used by our schools during this time of e-learning. If you and your teen (7th grade and up) are interested in accessing our online healthy relationship lessons, please reach out to

5. Outreach Events – In order to comply with social distancing recommendations, we will not participate in in-person outreach events (trainings, speaking engagements, tabling events, etc.) during this time. If your business or workplace needs information or training regarding domestic violence and/or our services, please continue to contact us at 864.467.1177 or We can set-up a virtual training and/or share information and resources with you.

6. Volunteers – We are suspending individual and group volunteer activities in order to comply with social distancing and prevent the spread of illness within our shelters and other locations through June 30, 2020. Volunteer trainings and information will be offered virtually prior to this date. Please contact our Volunteer Coordinator, Lisa Nalley, if you are interested in volunteering. 

7. Resale Shop – Safe Harbor Resale Shop re-opened Monday, May 4! Resale Shop hours are Monday-Saturday from 9am-5pm. Donation drop-off hours are Monday-Saturday from 9am-4pm. We encourage you to follow Safe Harbor Resale Shop on Facebook and Instagram for the latest happenings. 

8. Shelter Donations – To see our current needs, please visit our Amazon Wishlist
**Donations from this list can be dropped at our community offices – 429 N. Main St., Greenville, SC 29601. Please contact prior to dropping off donations so we can be sure that someone will be available to receive them, as many of our staff are currently working from home.

9. Fashion with a Passion – We are happy to share a bit of good news during this difficult time… Fashion with a Passion is moving forward Thursday, October 1, 2020 at Westfield! We knew in March that we would have to postpone in the best interest of the health and safety of our community, but we also knew that the funding we budgeted for the event would be needed this year more than ever. So, we can’t wait to kick-off Domestic Violence Awareness Month with you at FWAP 2020! More details available at

We know this is an uncertain time for all of us. Please take the steps you need to care for yourself, to be safe and healthy, and reach out to us at 864.467.1177 or if you have any questions or concerns. Please also follow us on FacebookFacebook EspañolInstagram and Twitter for updates, announcements and helpful information for those who may be experiencing domestic violence during this time. Thank you so much for your ongoing support for Safe Harbor.

I am a survivor of domestic violence.

“I didn’t know that I was being abused...

I am a survivor of domestic violence.

“I didn’t know that I was being abused because my definition of abuse looked different. My husband pushed me, but most of my suffering was verbal and psychological. I left my husband to protect our young daughter. Almost immediately I felt the weight of his oppression begin to lift. I could see a difference in my daughter as well. Then he broke into my home and assaulted me in-front of her.

I sought help and was led to Safe Harbor. My daughter and I are in counseling now. I am sorting out the mess that abuse has caused. I am finding my voice and seeking opportunities to grow and better my life as well as my daughter's. She will gauge her self- worth from my own self- worth. I must show her that she deserves the best, by expecting the best for myself. Many years I suffered in silence. By telling my story and being honest with friends and family I’m taking control of my life again.”

- Beth



When you give to Safe Harbor, 84 cents of every dollar goes directly to our intervention services and prevention initiatives to break the cycle of domestic violence in the Upstate of South Carolina. 

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We are available to provide domestic violence education and information about Safe Harbor’s services through speaking engagements, trainings, workshops and awareness campaigns.




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