Join Our Team

Summary: The cashier/floater should be able to multitask while performing daily operations of the resale store with confidence and enthusiasm. Good communication with the manager, employees, and customers is imperative. Confidentiality is required as it relates to sensitive information, Safe Harbor Clients and donors. This is a part time, hourly, non-exempt position.

Reports To: Store Manager

Job Responsibilities:

• Adhere to the guidelines of the Safe Harbor Employee Handbook and the Resale shop procedures.
• Ensure that the store is clean, safe, and presentable for customers throughout your shift.
• Greet and assist customers when you’re working the cash register or when other sales associates are unavailable.
• Clean, price, and appropriately display merchandise in accordance with thrift
• Assist Manager in creating and implementing shop events, shop displays, and shop projects.
• Must be prompt, dependable and able to execute task independently.
• Exercises discretion regarding acceptance and/or disposition of donated goods and maintains donor relationship through attentive customer service when working the donation door.
• Help to maintain a clean, attractive, orderly, and safe work environment throughout the store.
• Participate in store special events.
• Responsible for loading and unloading donation trucks/vehicles assigned.
• Experience working with one or more of the following: individuals experiencing homelessness, mental health related issues, substance abuse, domestic violence, and with those living in poverty preferred.

Qualifications:

• High school diploma or equivalent required.
• Ability to perform physical work, including working in outdoor elements and lifting up to 50 lbs. unaided is required.
• Good hand and eye coordination.
• Fully understand how to move and lift large pieces of furniture.
• Responsible for moving items that are donated and sold by the public.

 

Highly qualified and motivated candidates may apply by clicking here

SUMMARY: This employee provides supportive services and oversight to ensure direct services are provided to victims of domestic violence and their children. Assures the household and client needs are met and responds to concerns by following approved agency procedures.

Reports To: Director of Shelter Operations

Direct Reports: Client Support Specialist

 

Job Responsibilities

· Direct supervision of client support specialists; responsible for interviewing, hiring, training, scheduling, developing strengths, and addressing challenges.

· Contribute to and encourages cross-team collaboration; ensure team cohesiveness and assist in meeting team goals.

· Responsible for making sure clients understand their rights and responsibilities in community living.

· Responsibilities include answering the door, and the help line to complete telephone intakes for agency services.

· Create and update forms and various files related to community living.

· Conducts community living related meetings and groups with families in shelter.

· Maintains complete and thorough records having to do with community living and supervision.

· Monitor day-to-day operations of shelter facilities to ensure smooth processes and support for staff.

· Ensure community living processes are efficient; safety standards are met; and processes are followed.

· Attend meetings as required

· Enthusiastically supports and models the mission and vision of Safe Harbor to peers, clients, and the community.

· Participates in the on-call rotation

· Performs other or similar agency duties as assigned

Qualifications & Skills: Qualifications & Skills: High school diploma is required. Experience in residential facility management or supervision is a plus. Must be physically capable of performing all tasks related to this position. Maturity, flexibility, and interpersonal skills necessary to work in a crisis-oriented, stressful environment are essential.

Highly motivated and qualified candidates may apply by clicking here.

Harbor is a private, 501(c)3 non-profit organization dedicated to providing services for and empowering victims of domestic violence in the upstate of South Carolina. We offer a continuum of services, providing safe emergency shelter, counseling, assistance with orders of protection, and transitional housing, as well as teen dating violence education and community outreach in Greenville, Pickens, Anderson, and Oconee counties.

At Safe Harbor, we strive to create a culture of diversity, equity, inclusion, and anti-racism. We approach our work with diverse and multicultural perspectives to empower the voices of persons impacted by domestic violence, with the ultimate goal to influence a culture where all people feel safe and valued.

As an equal opportunity employer, Safe Harbor is committed to providing employees with a work environment free from discrimination on the basis of race, color, national origin, religion, sex, disability, sexual orientation or gender identity.

Job description for Client Support Staff

This position is responsible for following day-to-day policies/protocols to maintain the well-being and safety of clients and their children in a domestic violence shelter. The client support staff works independently during evenings and weekends, but is part of the overall shelter operations team.

The responsibility of this staff person is to assure that clients and their children have basic necessities and to ease the stress of community living for clients and their children. They are tasked with assuring clients are oriented to the shelter environment and that they understand and follow client shelter guidelines.

The client support staff person must be able to work calmly and independently while managing multiple priorities in an intermittently challenging environment.

The client support staff must display interpersonal skills to be able to provide emotional support for victims of domestic violence. Examples of tasks are: answering the Safe Harbor crisis line and working with shelter clients on managing the day-day stressors of living in community living shelter. The client support staff must effectively manage crises that arise from clients who have experienced trauma, including de-escalation and conflict resolution.

The client support staff, along with the community living team, provides opportunities for shelter clients to enjoy their shelter stay by organizing and facilitating opportunities for fun activities, such as movie nights and birthday celebrations.

Qualifications:

• High School Diploma or GED
• Passion for serving others
• Experience in working in a high stress environment
• Ability to pass contingent screening of criminal background check and drug test

The candidates for Client Support Staff must possess:

• Capacity and willingness to follow agency/shelter processes and procedures.
• Basic computer skills
• Strong customer service and problem-solving skills
• The ability to be self-directed and to work independently within a shelter setting as well as supporting and participating in the shelter operations team
• Excellent verbal and written communication among a diverse group of individuals
• Flexibility
• The ability to work well with individuals in crisis, as well as, to calmly and objectively address clients who are experiencing trauma effects, including substance use, mental health concerns and/or disruptive behaviors: to use compassionate accountability to assure the overall well-being and safety of all shelter clients

Hours:

40 hours per week: days vary; hours during the week are 2nd or 3rd shift. Weekend hours vary to include 8a to 4p, 4p to 12a or 12a to 8am

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at workstations
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place
• Reduced number of clients in shelter program

Highly qualified and motivated candidates may apply by completing the on-line profile/application at: click here to apply.

Harbor is a private, 501(c)3 non-profit organization dedicated to providing services for and empowering victims of domestic violence in the upstate of South Carolina. We offer a continuum of services, providing safe emergency shelter, counseling, assistance with orders of protection, and transitional housing, as well as teen dating violence education and community outreach in Greenville, Pickens, Anderson, and Oconee counties.

At Safe Harbor, we strive to create a culture of diversity, equity, inclusion, and anti-racism. We approach our work with diverse and multicultural perspectives to empower the voices of persons impacted by domestic violence, with the ultimate goal to influence a culture where all people feel safe and valued.

As an equal opportunity employer, Safe Harbor is committed to providing employees with a work environment free from discrimination on the basis of race, color, national origin, religion, sex, disability, sexual orientation or gender identity.

Job description for Client Support Staff

This position is responsible for following day-to-day policies/protocols to maintain the well-being and safety of clients and their children in a domestic violence shelter. The client support staff works independently during evenings and weekends, but is part of the overall shelter operations team.

The responsibility of this staff person is to assure that clients and their children have basic necessities and to ease the stress of community living for clients and their children. They are tasked with assuring clients are oriented to the shelter environment and that they understand and follow client shelter guidelines.

The client support staff person must be able to work calmly and independently while managing multiple priorities in an intermittently challenging environment.

The client support staff must display interpersonal skills to be able to provide emotional support for victims of domestic violence. Examples of tasks are: answering the Safe Harbor crisis line and working with shelter clients on managing the day-day stressors of living in community living shelter. The client support staff must effectively manage crises that arise from clients who have experienced trauma, including de-escalation and conflict resolution.

The client support staff, along with the community living team, provides opportunities for shelter clients to enjoy their shelter stay by organizing and facilitating opportunities for fun activities, such as movie nights and birthday celebrations.

Qualifications:

• High School Diploma or GED
• Passion for serving others
• Experience in working in a high stress environment
• Ability to pass contingent screening of criminal background check and drug test

The candidates for Client Support Staff must possess:

• Capacity and willingness to follow agency/shelter processes and procedures.
• Basic computer skills
• Strong customer service and problem-solving skills
• The ability to be self-directed and to work independently within a shelter setting as well as supporting and participating in the shelter operations team
• Excellent verbal and written communication among a diverse group of individuals
• Flexibility
• The ability to work well with individuals in crisis, as well as, to calmly and objectively address clients who are experiencing trauma effects, including substance use, mental health concerns and/or disruptive behaviors: to use compassionate accountability to assure the overall well-being and safety of all shelter clients

Hours:

40 hours per week: days vary Sunday - Saturday; hours during the week are 2nd or 3rd shift.   

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at workstations
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place
• Reduced number of clients in shelter program

Highly qualified and motivated candidates may apply by completing the on-line profile/application at: click here to apply.

Harbor is a private, 501(c)3 non-profit organization dedicated to providing services for and empowering victims of domestic violence in the upstate of South Carolina. We offer a continuum of services, providing safe emergency shelter, counseling, assistance with orders of protection, and transitional housing, as well as teen dating violence education and community outreach in Greenville, Pickens, Anderson, and Oconee counties.

At Safe Harbor, we strive to create a culture of diversity, equity, inclusion, and anti-racism. We approach our work with diverse and multicultural perspectives to empower the voices of persons impacted by domestic violence, with the ultimate goal to influence a culture where all people feel safe and valued.

As an equal opportunity employer, Safe Harbor is committed to providing employees with a work environment free from discrimination on the basis of race, color, national origin, religion, sex, disability, sexual orientation or gender identity.

Job description for Client Support Staff

This position is responsible for following day-to-day policies/protocols to maintain the well-being and safety of clients and their children in a domestic violence shelter. The client support staff works independently during evenings and weekends, but is part of the overall shelter operations team.

The responsibility of this staff person is to assure that clients and their children have basic necessities and to ease the stress of community living for clients and their children. They are tasked with assuring clients are oriented to the shelter environment and that they understand and follow client shelter guidelines.

The client support staff person must be able to work calmly and independently while managing multiple priorities in an intermittently challenging environment.

The client support staff must display interpersonal skills to be able to provide emotional support for victims of domestic violence. Examples of tasks are: answering the Safe Harbor crisis line and working with shelter clients on managing the day-day stressors of living in community living shelter. The client support staff must effectively manage crises that arise from clients who have experienced trauma, including de-escalation and conflict resolution.

The client support staff, along with the community living team, provides opportunities for shelter clients to enjoy their shelter stay by organizing and facilitating opportunities for fun activities, such as movie nights and birthday celebrations.

Qualifications:

High School Diploma or GED

Passion for serving others

Experience in working in a high stress environment

Ability to pass contingent screening of criminal background check and drug test

The candidates for Client Support Staff must possess:

Capacity and willingness to follow agency/shelter processes and procedures.

Basic computer skills

Strong customer service and problem-solving skills

The ability to be self-directed and to work independently within a shelter setting as well as supporting and participating in the shelter operations team

Excellent verbal and written communication among a diverse group of individuals

Flexibility

The ability to work well with individuals in crisis, as well as, to calmly and objectively address clients who are experiencing trauma effects, including substance use, mental health concerns and/or disruptive behaviors: to use compassionate accountability to assure the overall well-being and safety of all shelter clients

Hours:

40 hours per week: days vary; hours during the week are 2nd or 3rd shift. Weekend hours vary to include 8a to 4p, 4p to 12a or 12a to 8am

COVID-19 Precaution(s):

Remote interview process

Personal protective equipment provided or required

Plastic shield at workstations

Social distancing guidelines in place

Sanitizing, disinfecting, or cleaning procedures in place

Reduced number of clients in shelter program

Highly qualified and motivated candidates may apply by completing an on-line application.  Please click here to apply.

Summary: As the donation assistant, you will be responsible for carrying exceptional service through positive and effective communication with customers/donors, as well as, efficient operation of the store and the team of people you’ll be working with. You will provide the Store Manager with the help required to keep the shop in top running order such as: Receiving goods from the community, processing items for the shop to sell, answering the donation door when needed, separating donations, communicating with customers and clients with skill and care, cleaning donated goods and lifting them to the shop floor. Processing clothing- home décor- shoes, assisting wherever needed in the processing area. The Donations Assistant should be able to multitask several aspects of the resale store daily with confidence and enthusiasm. Effective communication with the manger, employees, and customers is crucial. Confidentiality is required as it relates to sensitive information, Safe Harbor Clients and donors. This is a part time, hourly, non-exempt position.

Reports To: Store Manager

Job Responsibilities:

• Follow the guidelines of Employee Handbook of Safe Harbor and the procedures of Safe Harbor Resale Shop.
• Ensure that the processing area is clean, safe, and presentable throughout your shift
• Greet and assist customers/donors when you’re working the donation door
• Clean, price, and hang items to sell
• Assist Manager and co-workers in creating and implementing shop events & shop projects
• Must be prompt and dependable
• Exercises discretion regarding acceptance and/or disposition of donated goods and maintains donor relationship through attentive customer service when working the donation door
• Help to maintain a clean, attractive, orderly, and safe work environment throughout the store
• Participate in store special events
• Responsible for loading and unloading donation trucks/vehicles assigned
• Experience working with one or more of the following: individuals experiencing homelessness, mental health related issues, substance abuse, domestic violence, and with those living in poverty preferred.

Qualifications:

• High School diploma or equivalent required.
• Good hand and eye coordination.
• Fully understand how to move and lift large pieces of furniture.
• Responsible for moving items that are donated and sold by the public.
• Ability to perform physical work, including working in outdoor elements and lifting up to 50 lbs. unaided is required.

Highly motivated and qualified candidates may apply by clicking here

Summary: This position will work to ensure consistency and quality in client experiences and first impressions on Safe Harbor’s 24-hour Helpline and monitor and execute trauma informed practices on phone intakes and shelter admissions. This is a full time, salaried, nonexempt position eligible for full benefits.

Reports To: Intake Coordinator

 

Job Responsibilities

• Conduct trauma informed phone intakes and manage daily operations of the Helpline
• Facilitate communications and monitor procedures with phone systems and afterhours providers to ensure consistency in Helpline protocols 24/7
• Document and compile monthly Helpline statistics including tracking Helpline calls, referrals, and after hour calls
• Assist in identifying barriers to clients connecting to services (phone intake process, transportation protocols, space availability, time limits, program guidelines, etc.) and in the development/execution of plans for improvement
• Assist with training interns and volunteers to conduct consistent and trauma-informed phone intakes and practices
• Assist in coordination of outreach efforts to community service providers regarding Helpline intake process (i.e. law enforcement, hospitals, etc.)
• Maintain a current guide of community resources, assist survivors with navigating referrals, and initial safety planning.
• Participate in Safe Harbor staff meetings, team meetings, trainings and continuing education
• Engage as a member of the shelter advocacy team in creating a culture that exemplifies teamwork, responds to intake concerns and challenges in a trauma informed manner; and promotes safety and value of clients and fellow co-workers
• Responds to and perform other tasks and responsibilities as assigned by supervisor

Essential Qualifications

• Ability to work with diverse individuals in an empathetic and nonjudgmental manner, demonstrated respect for others’ experiences, language, culture, and knowledge
• Demonstrated level headedness, strong problem-solving skills, and self-awareness
• Ability to work well in a team setting and utilize other direct service staff to gain perspective and assistance with duties of the job
• Strong verbal and written communication skills with attention to detail
• Ability to organize and manage multiple priorities in a crisis-oriented environment
• Ability to manage confidential information in an appropriate manner
• Possess conflict resolution skills
• Ability to work flexible hours, including some evenings
• Knowledge of the dynamics of domestic violence
• Computer proficiency. Experience with Adobe Acrobat DC and G-Suite a plus
• Public speaking experience preferred
• Bi-lingual skills preferred

Highly motivated and qualified candidates may apply by clicking here.