Join Our Team

Safe Harbor is a private, 501(c)3 non-profit organization dedicated to helping victims of domestic violence in the upstate of South Carolina. We offer a continuum of services, providing safe emergency shelter, counseling, assistance with orders of protection, and transitional housing, as well as teen dating violence education and community outreach in Greenville, Pickens, Anderson, and Oconee counties. 

At Safe Harbor, we strive to create a culture of diversity, equity, inclusion, and anti-racism. We approach our work with diverse and multicultural perspectives to empower the voices of persons impacted by domestic violence, with the ultimate goal to influence a culture where all people feel safe and valued.

As an equal opportunity employer, Safe Harbor is committed to providing employees with a work environment free from discrimination on the basis of race, color, national origin, religion, sex, disability, sexual orientation or gender identity.

Team Members fulfilling the role of Shelter Monitor are critical to the success of the Safe Harbor mission. This position requires a strong desire to serve and empower others. This is an excellent position for someone seeking entry-level experience within the human services field. As well as those interested in serving female victims of domestic violence and their children within residential housing. 

Safe Harbor provides an extensive training and shadowing program to best prepare the Shelter Monitor for their responsibilities. 

 

Essential Duties Include: 

• Process telephone and new arrival intakes for services. 

• Orient new clients to the shelter program. 

• See that the shelter is kept neat and clean; make sure all residents clean and assist with necessary tasks.  

• Responds to residents' requests, rendering assistance as possible; respond to and resolve conflicts and crisis situations 

• Maintains safety, security, and satisfaction of clients by monitoring community living environment and ensuring physical environment is following regulations and by making and documenting routine checks of clients. 

• Assures quality and consistent services by being knowledgeable of and enforcing agency policy.  

• Fosters a stable and peaceful environment by maintaining the Agency’s values and principles of trauma-informed and cultural sensitivity, respecting our differences. 

• Complete Victim Service Provider training each calendar year. 

• Perform other duties as requested 

 

Schedule:  Safe Harbor shelters operate 24 hours 7 days a week. Employee will be responsible to work various shifts and maintain emergency coverage where necessary. The shelter monitor works overnights during the week, weekends and holidays.  

Hours: 12a to 8a two to three nights per week.  Weekend hours vary to include 8a to 4p, 4p to 12a or 12a to 8am. Approximately 24 hours each work week. 

Knowledge, Skills, & Abilities: 

• High school diploma required or GED equivalent 

• Experience working in similar programs or nonprofit environments preferred (not required). 

• Articulates ideas clearly (both written and orally), listens accurately, and establishes a personal rapport with people from a variety of backgrounds. 

• Computer proficiency and technical aptitude with some knowledge of MS Office applications. 

• Always maintains confidentiality. 

• Dependable, flexible, and adapts quickly to changing situations. Maintains dignity and self-control in stressful situations. 

• Caring and compassionate yet can be authoritative and assertive when the situation demands it. 

• Knowledge of de-escalation (conflict resolution) methods, communication and techniques, and maintenance of appropriate boundaries or the willingness to learn.  

• Ability to pass contingent screening of criminal background check and drug test 

How You Make an Impact: If you’re a mission-driven worker looking to make a difference for those in crisis, now is your time! Safe Harbor needs compassion, supportive people for our shelters. 

• Supporting shelter clients fleeing abusive relationships 

• Coordinate with team members for food, supplies, and security 

• Oversee management of access to site for vendors, staff, volunteers, and clients 

• Update various databases with client information 

• Serve as on-site support for clients adjusting to community living 

• Communicate any issues to management and on-call staff 

• Engagement in the spirit of “doing whatever it takes” 

COVID-19 Precaution(s): 

• Remote interview process 

• Personal protective equipment provided or required 

• Plastic shield at workstations 

• Social distancing guidelines in place 

• Sanitizing, disinfecting, or cleaning procedures in place 

• Reduction in number of clients in shelter program 

Qualified and highly motivated candidates may apply by completing your profile/application: click here to apply.

Harbor is a private, 501(c)3 non-profit organization dedicated to providing services for and empowering victims of domestic violence in the upstate of South Carolina. We offer a continuum of services, providing safe emergency shelter, counseling, assistance with orders of protection, and transitional housing, as well as teen dating violence education and community outreach in Greenville, Pickens, Anderson, and Oconee counties.

At Safe Harbor, we strive to create a culture of diversity, equity, inclusion, and anti-racism. We approach our work with diverse and multicultural perspectives to empower the voices of persons impacted by domestic violence, with the ultimate goal to influence a culture where all people feel safe and valued.

As an equal opportunity employer, Safe Harbor is committed to providing employees with a work environment free from discrimination on the basis of race, color, national origin, religion, sex, disability, sexual orientation or gender identity.

Job description for Client Support Staff

This position is responsible for following day-to-day policies/protocols to maintain the well-being and safety of clients and their children in a domestic violence shelter. The client support staff works independently during evenings and weekends, but is part of the overall shelter operations team.

The responsibility of this staff person is to assure that clients and their children have basic necessities and to ease the stress of community living for clients and their children. They are tasked with assuring clients are oriented to the shelter environment and that they understand and follow client shelter guidelines.

The client support staff person must be able to work calmly and independently while managing multiple priorities in an intermittently challenging environment.

The client support staff must display interpersonal skills to be able to provide emotional support for victims of domestic violence. Examples of tasks are: answering the Safe Harbor crisis line and working with shelter clients on managing the day-day stressors of living in community living shelter. The client support staff must effectively manage crises that arise from clients who have experienced trauma, including de-escalation and conflict resolution.

The client support staff, along with the community living team, provides opportunities for shelter clients to enjoy their shelter stay by organizing and facilitating opportunities for fun activities, such as movie nights and birthday celebrations.

Qualifications:

• High School Diploma or GED
• Passion for serving others
• Experience in working in a high stress environment
• Ability to pass contingent screening of criminal background check and drug test

The candidates for Client Support Staff must possess:

• Capacity and willingness to follow agency/shelter processes and procedures.
• Basic computer skills
• Strong customer service and problem-solving skills
• The ability to be self-directed and to work independently within a shelter setting as well as supporting and participating in the shelter operations team
• Excellent verbal and written communication among a diverse group of individuals
• Flexibility
• The ability to work well with individuals in crisis, as well as, to calmly and objectively address clients who are experiencing trauma effects, including substance use, mental health concerns and/or disruptive behaviors: to use compassionate accountability to assure the overall well-being and safety of all shelter clients

Hours:

40 hours per week: days vary Sunday - Saturday; hours during the week are 2nd or 3rd shift.   

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at workstations
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place
• Reduced number of clients in shelter program

Highly qualified and motivated candidates may apply by completing the on-line profile/application at: click here to apply.

Harbor is a private, 501(c)3 non-profit organization dedicated to providing services for and empowering victims of domestic violence in the upstate of South Carolina. We offer a continuum of services, providing safe emergency shelter, counseling, assistance with orders of protection, and transitional housing, as well as teen dating violence education and community outreach in Greenville, Pickens, Anderson, and Oconee counties.

At Safe Harbor, we strive to create a culture of diversity, equity, inclusion, and anti-racism. We approach our work with diverse and multicultural perspectives to empower the voices of persons impacted by domestic violence, with the ultimate goal to influence a culture where all people feel safe and valued.

As an equal opportunity employer, Safe Harbor is committed to providing employees with a work environment free from discrimination on the basis of race, color, national origin, religion, sex, disability, sexual orientation or gender identity.

Job description for Client Support Staff

This position is responsible for following day-to-day policies/protocols to maintain the well-being and safety of clients and their children in a domestic violence shelter. The client support staff works independently during evenings and weekends, but is part of the overall shelter operations team.

The responsibility of this staff person is to assure that clients and their children have basic necessities and to ease the stress of community living for clients and their children. They are tasked with assuring clients are oriented to the shelter environment and that they understand and follow client shelter guidelines.

The client support staff person must be able to work calmly and independently while managing multiple priorities in an intermittently challenging environment.

The client support staff must display interpersonal skills to be able to provide emotional support for victims of domestic violence. Examples of tasks are: answering the Safe Harbor crisis line and working with shelter clients on managing the day-day stressors of living in community living shelter. The client support staff must effectively manage crises that arise from clients who have experienced trauma, including de-escalation and conflict resolution.

The client support staff, along with the community living team, provides opportunities for shelter clients to enjoy their shelter stay by organizing and facilitating opportunities for fun activities, such as movie nights and birthday celebrations.

Qualifications:

High School Diploma or GED

Passion for serving others

Experience in working in a high stress environment

Ability to pass contingent screening of criminal background check and drug test

The candidates for Client Support Staff must possess:

Capacity and willingness to follow agency/shelter processes and procedures.

Basic computer skills

Strong customer service and problem-solving skills

The ability to be self-directed and to work independently within a shelter setting as well as supporting and participating in the shelter operations team

Excellent verbal and written communication among a diverse group of individuals

Flexibility

The ability to work well with individuals in crisis, as well as, to calmly and objectively address clients who are experiencing trauma effects, including substance use, mental health concerns and/or disruptive behaviors: to use compassionate accountability to assure the overall well-being and safety of all shelter clients

Hours:

40 hours per week: days vary; hours during the week are 2nd or 3rd shift. Weekend hours vary to include 8a to 4p, 4p to 12a or 12a to 8am

COVID-19 Precaution(s):

Remote interview process

Personal protective equipment provided or required

Plastic shield at workstations

Social distancing guidelines in place

Sanitizing, disinfecting, or cleaning procedures in place

Reduced number of clients in shelter program

Highly qualified and motivated candidates may apply by completing an on-line application.  Please click here to apply.

Primary Function: This counselor will provide individual and group counseling to Safe Harbor clients. Counseling services include crisis intervention, trauma and recovery counseling, case management, legal and community advocacy, safety planning and education on the dynamics of domestic violence. The counselor will also facilitate shelter support groups and other groups as needed. This counselor will be based primarily in Greenville County but may also assist with groups and individual counseling in Anderson County or Oconee County, as needed. This is a full time, salaried position eligible for full benefits.

Reports to: Director of Community Counseling & Advocacy Services

Job Responsibilities:

• Provide assessments, crisis intervention, trauma and recovery counseling, case management, legal and community advocacy, safety planning and education on the dynamics of Domestic Violence for clients.
• Provide advocacy for clients and collaborate with other community systems in order to assist clients in navigating through barriers and obstacles.
• Facilitate meaningful and appropriate psycho-educational and therapeutic group counseling sessions for clients.
• Develop collaborative relationships and network with local community agencies, providing information about Safe Harbor and trainings about domestic violence.
• Complete paperwork and compile monthly reports and statistics.
• Participate in Safe Harbor staff meetings, team meetings, trainings and continuing education.

Enthusiastically support and model the mission and vision of Safe Harbor to peers, clients, and the community.

Perform other tasks and responsibilities as assigned by supervisor.

Qualifications:

• Master’s degree completed or in progress in Psychology, Counseling, Social Work or related field. Licensure active in SC preferred.
• Ability to relate to others in an empathetic, non-judgmental, and supportive manner.
• Bilingual language skills (Spanish and English) are preferred but not required
• Possess insight and self-awareness to be confident in the role, with knowledge of personal capabilities and limitations.
• Knowledge of the dynamics of domestic violence is preferable.
• Must work well in a team setting, and be able to utilize other direct service staff to gain perspective and assistance with duties of the job.
• Possession of a valid SC Driver’s License and a reliable transportation for occasional travel.
• Proficiency with Word, Excel and willingness to learn client database.
• Ability to work flexible hours including some evening hours.

 

Hihgly qualified and motivated candidates may apply by completing an on-line application.  Please click here to apply

Primary Function: As a part of Safe Harbor’s Shelter Team, this position will work to strengthen service delivery and maintain the operation of the shelter program. As its primary function, the Family Advocate will provide support, advocacy, resource coordination and referral to survivors of domestic violence residing in Safe Harbor’s shelter program. This position is responsible for safety planning, crisis intervention, resource coordination, and planning and facilitating domestic violence education and support groups for survivors. The Family Advocate works collaboratively with both internal and external programs and agencies to meet the various needs of survivors. This is a full time salaried, exempt position eligible for full benefits.

Reports To: Director of Shelter Advocacy

Job Responsibilities

• Complete initial client intake and assessment to determine appropriateness for shelter program and identify the best course of action to meet survivor’s needs.
• Work with survivors to create, implement, monitor, and update individualized safety plans.
• Provide trauma informed advocacy, referrals, education and support to survivors of domestic violence. Assist survivors with obtaining assistance with basic needs, including, but not limited to housing, employment, medical and legal resources.
• Facilitate and coordinate move outs and/or transportation assistance as needed.
• Connect survivors with children to parenting and childcare resources, assist with school enrollments, and addressing specific challenges that families face within the shelter.
• and lead discussions and/or groups with clients aimed at developing an understanding of trauma, promotion of healthy relationships and strength building, as well as increasing overall knowledge base of life skills and community supports.
• Build and maintain collaborative relationships with local community agencies, service providers, and community resources that are regularly utilized by survivors of domestic violence.
• Maintain a current guide of community resources, assist survivors with navigating referrals, and establishing access points to needed services.
• Observe all standards of confidentiality, maintain client database, and ensure detailed and timely documentation of client files.
• Maintain accurate files, progress notes, data entry, and compile monthly advocacy report, including tracking advocacy hours, referrals and shelter statistics.
• Assist with day to day shelter operation by creating a shelter culture that exemplifies teamwork and respect; promotes safety; responds to client concerns and challenges in a trauma informed manner; and strives to create a caring and inclusive environment marked by empathy, understanding, and acceptance.
• Attend staff and supervisory meeting as scheduled.
• Attend community and state meetings and participate as a representative of Safe Harbor.
• Lend support to the training of volunteers who assist in achieving Safe Harbor objectives.
• Lend enthusiastic support to agency policies, events, and to fellow co-workers.
• To assume such other duties as assigned by the Director of Shelter Advocacy or Program Mgr.

Qualifications

• Bachelor’s Degree or Associate Degree in Human Services or related field with 1 year experience preferred.
• Ability to work with diverse individuals in an empathetic and nonjudgmental manner, demonstrated respect for others’ experiences, language, culture, and knowledge
• Demonstrated organizational skills and ability to navigate multiple priorities in a crisis oriented environment
• Commitment to team work and collaboration
• Demonstrated ability to take initiative and exercise good judgement
• Ability to navigate and handle complicated situations
• Ability to manage confidential information in an appropriate manner
• Ability to work flexible hours, including some evening and remote work
• Good verbal and written skills in English
• Proficient in Microsoft Office and G-Suite
• Possession of a valid SC Driver’s License
• Knowledge of the dynamics of domestic violence and demonstrated track record in advocacy preferred.
• Knowledge of the group process and the ability to lead and organize a wide variety of group formats preferred.
• Public speaking experience preferred

Qualified and highly motivated candidates may apply by completing your profile/application: click here to apply.

 

Title:   Part-time Shelter Relief Staff / Shelter Monitor

 

Summary:  This employee provides services that ensure that the shelters operate 24 hours per day, 7 days per week on a continual basis and is responsible for providing direct service to clients staying within the shelter facility. Normal work shifts are overnights during the week.  The work shift also includes daytime or overnights during the weekends and holidays. This is a part time, hourly, non-exempt position.

 

Reports To: House Manager

 

 

Job Responsibilities:

• Receives and processes crisis intake calls from victims and accepts clients into shelter.
• Facilitates new clients through intake procedures, explains procedures of household, and prepares necessary documentation for client records.
• Ensures the basic needs (food, clothing, personal care items, etc.) of all clients of the shelter are met.
• Maintains documentation logs for all incidents relating to clients and facilities.
• Provides support, encouragement and guidance; utilizes problem solving to ease the stress of community living
• Attends meetings as required by the community living team.
• Enthusiastically supports and models the mission and vision of Safe Harbor to peers, clients, and the community.
• Performs other or similar agency duties as assigned by House Management and Facility supervisors and/or other agency management personnel. May be asked to work at other Safe Harbor shelter locations as needed.

 

 

Qualifications & Skills: High school diploma is required. Must be able to occasionally lift up to or move 25 lbs or more. Navigate stairs and perform all task as it relates to this position. Experience in residential facility management is a plus. Maturity, flexibility, and interpersonal skills necessary to work in a crisis oriented, rapidly changing environment is essential. Shelter Relief Staff must possess sound judgment capabilities and be able to work extended shifts without continuous supervision.

 

 

Highly motivated and qualified candidates may apply by clicking here.

 

 

Title:   Part-time Shelter Relief Staff / Shelter Monitor

 

Summary:  This employee provides services that ensure that the shelters operate 24 hours per day, 7 days per week on a continual basis and is responsible for providing direct service to clients staying within the shelter facility. Normal work shifts are overnights during the week.  The work shift also includes daytime or overnights during the weekends and holidays. This is a part time, hourly, non-exempt position.

 

Reports To: House Manager

 

 

Job Responsibilities:

• Receives and processes crisis intake calls from victims and accepts clients into shelter.
• Facilitates new clients through intake procedures, explains procedures of household, and prepares necessary documentation for client records.
• Ensures the basic needs (food, clothing, personal care items, etc.) of all clients of the shelter are met.
• Maintains documentation logs for all incidents relating to clients and facilities.
• Provides support, encouragement and guidance; utilizes problem solving to ease the stress of community living
• Attends meetings as required by the community living team.
• Enthusiastically supports and models the mission and vision of Safe Harbor to peers, clients, and the community.
• Performs other or similar agency duties as assigned by House Management and Facility supervisors and/or other agency management personnel. May be asked to work at other Safe Harbor shelter locations as needed.

 

 

Qualifications & Skills: High school diploma is required. Must be able to occasionally lift up to or move 25 lbs or more. Navigate stairs and perform all task as it relates to this position. Experience in residential facility management is a plus. Maturity, flexibility, and interpersonal skills necessary to work in a crisis oriented, rapidly changing environment is essential. Shelter Relief Staff must possess sound judgment capabilities and be able to work extended shifts without continuous supervision.

 

 

Highly motivated and qualified candidates may apply by clicking here.