Join Our Team

Harbor is a private, 501(c)3 non-profit organization dedicated to providing services for and empowering victims of domestic violence in the upstate of South Carolina. We offer a continuum of services, providing safe emergency shelter, counseling, assistance with orders of protection, and transitional housing, as well as teen dating violence education and community outreach in Greenville, Pickens, Anderson, and Oconee counties.

At Safe Harbor, we strive to create a culture of diversity, equity, inclusion, and anti-racism. We approach our work with diverse and multicultural perspectives to empower the voices of persons impacted by domestic violence, with the ultimate goal to influence a culture where all people feel safe and valued.

As an equal opportunity employer, Safe Harbor is committed to providing employees with a work environment free from discrimination on the basis of race, color, national origin, religion, sex, disability, sexual orientation or gender identity.

Job description for Client Support Staff

This position is responsible for following day-to-day policies/protocols to maintain the well-being and safety of clients and their children in a domestic violence shelter. The client support staff works independently during evenings and weekends, but is part of the overall shelter operations team.

The responsibility of this staff person is to assure that clients and their children have basic necessities and to ease the stress of community living for clients and their children. They are tasked with assuring clients are oriented to the shelter environment and that they understand and follow client shelter guidelines.

The client support staff person must be able to work calmly and independently while managing multiple priorities in an intermittently challenging environment.

The client support staff must display interpersonal skills to be able to provide emotional support for victims of domestic violence. Examples of tasks are: answering the Safe Harbor crisis line and working with shelter clients on managing the day-day stressors of living in community living shelter. The client support staff must effectively manage crises that arise from clients who have experienced trauma, including de-escalation and conflict resolution.

The client support staff, along with the community living team, provides opportunities for shelter clients to enjoy their shelter stay by organizing and facilitating opportunities for fun activities, such as movie nights and birthday celebrations.

Qualifications:

• High School Diploma or GED
• Passion for serving others
• Experience in working in a high stress environment
• Ability to pass contingent screening of criminal background check and drug test

The candidates for Client Support Staff must possess:

• Capacity and willingness to follow agency/shelter processes and procedures.
• Basic computer skills
• Strong customer service and problem-solving skills
• The ability to be self-directed and to work independently within a shelter setting as well as supporting and participating in the shelter operations team
• Excellent verbal and written communication among a diverse group of individuals
• Flexibility
• The ability to work well with individuals in crisis, as well as, to calmly and objectively address clients who are experiencing trauma effects, including substance use, mental health concerns and/or disruptive behaviors: to use compassionate accountability to assure the overall well-being and safety of all shelter clients

Hours:

40 hours per week: days vary Sunday - Saturday; hours during the week are 2nd or 3rd shift.   

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at workstations
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place
• Reduced number of clients in shelter program

Highly qualified and motivated candidates may apply by completing the on-line profile/application at: click here to apply..

Harbor is a private, 501(c)3 non-profit organization dedicated to providing services for and empowering victims of domestic violence in the upstate of South Carolina. We offer a continuum of services, providing safe emergency shelter, counseling, assistance with orders of protection, and transitional housing, as well as teen dating violence education and community outreach in Greenville, Pickens, Anderson, and Oconee counties.

At Safe Harbor, we strive to create a culture of diversity, equity, inclusion, and anti-racism. We approach our work with diverse and multicultural perspectives to empower the voices of persons impacted by domestic violence, with the ultimate goal to influence a culture where all people feel safe and valued.

As an equal opportunity employer, Safe Harbor is committed to providing employees with a work environment free from discrimination on the basis of race, color, national origin, religion, sex, disability, sexual orientation or gender identity.

Job description for Client Support Staff

This position is responsible for following day-to-day policies/protocols to maintain the well-being and safety of clients and their children in a domestic violence shelter. The client support staff works independently during evenings and weekends, but is part of the overall shelter operations team.

The responsibility of this staff person is to assure that clients and their children have basic necessities and to ease the stress of community living for clients and their children. They are tasked with assuring clients are oriented to the shelter environment and that they understand and follow client shelter guidelines.

The client support staff person must be able to work calmly and independently while managing multiple priorities in an intermittently challenging environment.

The client support staff must display interpersonal skills to be able to provide emotional support for victims of domestic violence. Examples of tasks are: answering the Safe Harbor crisis line and working with shelter clients on managing the day-day stressors of living in community living shelter. The client support staff must effectively manage crises that arise from clients who have experienced trauma, including de-escalation and conflict resolution.

The client support staff, along with the community living team, provides opportunities for shelter clients to enjoy their shelter stay by organizing and facilitating opportunities for fun activities, such as movie nights and birthday celebrations.

Qualifications:

High School Diploma or GED

Passion for serving others

Experience in working in a high stress environment

Ability to pass contingent screening of criminal background check and drug test

The candidates for Client Support Staff must possess:

Capacity and willingness to follow agency/shelter processes and procedures.

Basic computer skills

Strong customer service and problem-solving skills

The ability to be self-directed and to work independently within a shelter setting as well as supporting and participating in the shelter operations team

Excellent verbal and written communication among a diverse group of individuals

Flexibility

The ability to work well with individuals in crisis, as well as, to calmly and objectively address clients who are experiencing trauma effects, including substance use, mental health concerns and/or disruptive behaviors: to use compassionate accountability to assure the overall well-being and safety of all shelter clients

Hours:

40 hours per week: days vary; hours during the week are 2nd or 3rd shift. Weekend hours vary to include 8a to 4p, 4p to 12a or 12a to 8am

COVID-19 Precaution(s):

Remote interview process

Personal protective equipment provided or required

Plastic shield at workstations

Social distancing guidelines in place

Sanitizing, disinfecting, or cleaning procedures in place

Reduced number of clients in shelter program

Highly qualified and motivated candidates may apply by completing an on-line application.  Please click here to apply.

Summary: As the donation assistant, you will be responsible for carrying exceptional service through positive and effective communication with customers/donors, as well as, efficient operation of the store and the team of people you’ll be working with. You will provide the Store Manager with the help required to keep the shop in top running order such as: Receiving goods from the community, processing items for the shop to sell, answering the donation door when needed, separating donations, communicating with customers and clients with skill and care, cleaning donated goods and lifting them to the shop floor. Processing clothing- home décor- shoes, assisting wherever needed in the processing area. The Donations Assistant should be able to multitask several aspects of the resale store daily with confidence and enthusiasm. Effective communication with the manger, employees, and customers is crucial. Confidentiality is required as it relates to sensitive information, Safe Harbor Clients and donors. This is a part time, hourly, non-exempt position.

Reports To: Store Manager

Job Responsibilities:

• Follow the guidelines of Employee Handbook of Safe Harbor and the procedures of Safe Harbor Resale Shop.
• Ensure that the processing area is clean, safe, and presentable throughout your shift
• Greet and assist customers/donors when you’re working the donation door
• Clean, price, and hang items to sell
• Assist Manager and co-workers in creating and implementing shop events & shop projects
• Must be prompt and dependable
• Exercises discretion regarding acceptance and/or disposition of donated goods and maintains donor relationship through attentive customer service when working the donation door
• Help to maintain a clean, attractive, orderly, and safe work environment throughout the store
• Participate in store special events
• Responsible for loading and unloading donation trucks/vehicles assigned
• Experience working with one or more of the following: individuals experiencing homelessness, mental health related issues, substance abuse, domestic violence, and with those living in poverty preferred.

Qualifications:

• High School diploma or equivalent required.
• Good hand and eye coordination.
• Fully understand how to move and lift large pieces of furniture.
• Responsible for moving items that are donated and sold by the public.
• Ability to perform physical work, including working in outdoor elements and lifting up to 50 lbs. unaided is required.

Highly motivated and qualified candidates may apply by clicking here

SUMMARY: As the donation assistant, you will be responsible for providing exceptional customer service through positive and effective communication with customers, donors, and clients.as well as, being efficient in the operation of the Resale Shop donation area and the team of people you’ll be working alongside. This a part time, hourly position.

This position works closely with the Furniture Pick-up and Delivery Associate and the Resale Shop Manager to provide support with the donation area, community donation pick-ups, deliveries, and assisting client move outs. Assistance with donation intake, sorting and resale at the Resale shop is required. Must work well with a team and utilize customer service skills.

Reports To: Resale Shop Manager

Job Description:

• Follow the guidelines of Employee Handbook of Safe Harbor and the procedures of Safe Harbor Resale Shop, and operations of the box truck
• Ensure that the processing area, Warehouse, and box truck are clean, safe, and presentable throughout your shift
• Greet and assist customers/donors/clients when providing assistance
• Assist the Furniture Pick-up and Delivery Associate and Resale Shop in Donations
• Must be prompt and dependable
• Exercises discretion regarding acceptance and/or disposition of donated goods and maintains donor relationship through attentive customer service when working the donation door, and in the community
• Help to maintain a clean, attractive, orderly, and safe work environment throughout the day
• Participate in Resale Shop special events- what does this mean?
• Responsible for loading and unloading donation trucks/vehicles, as assigned
• Experience working with one or more of the following: individuals experiencing homelessness, poverty, mental health related issues, substance abuse, and domestic violence and prioritize task independently
• Confidentiality in issues discussed in meetings, with clients, etc. is expected

Requirements:

• High School diploma or equivalent
• Current/valid Driver’s License
• Skilled in driving a box truck
• Must have a positive attitude and enthusiasm
• Possess ability to meet the physical demands of the position.
• Ability to establish and maintain professional boundaries in working with coworkers, clients, volunteers, and donors
• Ability to communicate well with management, co-workers and community partners
• Willingness to uphold company standards for safety, service and efficiency
• Ability to pass contingent screening of criminal background check and drug test

Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Good hand/eye coordination
• Practice correct lifting and maneuvering technique for large pieces of furniture
• Responsible for moving items that are donated and sold by the public
• Ability to perform physical work, including working in outdoor elements
• Lifting up to 50 lbs. unaided is required
• Must be able to lift, and carry donation items weighing up to 75 pounds with assistance
• Must be able to sustain a full shift (4 to 8 hours depending on scheduled hours) of standing, walking, lifting, and bending
• While performing the duties of this job, the employee is frequently required to stand, reach, bend, stoop and stretch,

Highly motivated and qualified candidates may apply by clicking here.