internships

We are looking for compassionate, hard-working college students interested in a career in nonprofit management, human services, information technology, computer science, or a related field to assist with management of our new client information database, EmpowerDB.

This internship is not paid but may fulfill practicum requirements for some programs.

As a Database Intern, you will learn about the behind-the-scenes work of a human services nonprofit, including data entry, how data is used for grant reporting, and how to design data forms to best meet the needs of direct service staff and survivors.

Responsibilities:

• Entering Data: Assist with data entry and transfer of client information from Safe Harbor’s old client database, Apricot, to our new database, EmpowerDB.
• Cleaning Data: Run weekly data quality reports to address any errors or incomplete records and merge any duplicate records.
• Organizing Data: Create custom reports to track and present information.
• Editing Data Forms: Assist Grants Manager and Data Coordinator to make minor changes to forms as requested by program staff.
• Developing Training Materials: Document database processes in written staff user guides and video tutorials

• Enrolled in or have recently graduated from a 2- or 4-year college/university
• Proficiency in Microsoft Office and Microsoft Excel
• Previous experience handling data/working in a database software preferred but not required

• 8-12 hours per week (flexible schedule) for at least one semester
• Maintain client confidentiality at all times and never disclose shelter locations
• Ability to commute to Safe Harbor’s administrative offices in Greenville, with option for hybrid/remote work hours once trained

• Patient
• Detail Oriented
• Passionate about Safe Harbor’s mission
• Tech-savvy
• A numbers person – you genuinely enjoy data, numbers, and a good spreadsheet

APPLY TODAY!

We are looking for compassionate, hard-working college students interested in a career in human services to intern for our 24/7 Helpline. This position is perfect for those looking to gain practical experience in helping professions such as social work or psychology, as well as for those interested in pursuing a career in the nonprofit field.

This internship is not paid but will fulfill practicum requirements for many major programs.

The helpline is our primary entryway to services. The line is often the first point of contact for survivors seeking help, and calling it is one of the most difficult steps a survivor can take. It is important to not only help the caller by providing resources or connecting them to services, but to also respond in a trauma-informed way that extends beyond the resources and services we are able to offer them.

As a Helpline Intern, you will work directly with people experiencing domestic abuse, and will learn how to use crisis intervention skills such as active listening and safety planning through a trauma-informed lens. Professional development and mentoring opportunities may also be available.

Job Responsibilities: 

• Answer calls from people experiencing domestic abuse. This entails but is not limited to:
  • Completing over-the-phone emergency shelter, community service, and order of protection (OP) intakes
  • Assisting survivors with safety planning
  • Providing survivors with referrals to other community resources, when applicable
  • Demonstrating active listening and emotional support as survivors tell their stories
• Answer and re-route other calls as appropriate including:
  • Current clients seeking to speak to their community advocate/therapist/shelter staff
  • Other service providers calling on behalf of their own clients who may have experienced domestic abuse and are in need of shelter or services
  • Community members who know someone experiencing abuse, and have questions about how to connect the survivor to Safe Harbor’s services
  • Law enforcement officers seeking to transport survivors to our shelters
• Assist with resource development to ensure our community referrals are up-to-date, adding/removing resources when applicable

Essential Qualifications:

Education & Experience

• Enrolled in or have recently graduated from a 2- or 4-year college/university
• Proficiency in Microsoft Office

Commitment

• 8-12 hours per week for at least one semester
• Ability to commute to Safe Harbor’s Helpline office near downtown Greenville
• Maintain client confidentiality at all times and never disclose shelter locations

Core Skills

• Empathetic and nonjudgmental mindset
• Ability to remain calm in a crisis
• Patience
• Attention to detail
• Passion for Safe Harbor’s mission

Apply Today!

We are currently not offering any Masters Level internships. Check back frequently to see if our opportunities have changed.